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Sam

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gamersgate said:

Holiday Sale Bundle Issue Update:

We made a mistake. Our computer program grossly multiplied the discounts we were authorized to offer on these bundles and they were advertised at way below cost. We did not notice this on the day of the mistake because of the holidays. We have cancelled all unfulfilled orders as per our terms of use. We are working with the affected publishers to see what we can do with respect to partially filled orders. We highly value all of our loyal GamersGate customers and do not want to see our relationship with any of you damaged. Nor do we want to see our publisher partners harmed by our computer glitch. We are doing all that we can to sort this out, however due to the holidays we will most likely not be able to sort this out until next week. Please bear with us and forgive us for this disappointing error. We will update you as soon as possible.

Update 03 Jan 2013:

We are still working on this issue but since there are several parties involved and there have been non-working days mixed in, it is taking a little while to get everything sorted out.

Please keep in mind that this page is the only source of correct information from GamersGate as of today and we will continue to update this page with new information as soon as we are able.

We want you to know that this is our top priority and we want to resolve it as soon as possible.
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