XBox Wireless Controler sinyallerinin WLAN'ı bozması ve rezalet XBox Customer Support

[Mirage]

Şimdi efenim, zamanında bir Xbox 360™ Wireless Gaming Receiver for Windows® ! almıştım. Normal XBox Wireless controler'ından bir farkı yok, sadece PC için bir USB adaptör ve yazılım ile geliyor. Alet gayet iyi çalışıyor ve oyunlarca tanınıyor.

Ama çok büyük bir sorunu var. Aleti taktığım anda WLAN'ımı resmen kullanılmaz hale getiriyor. Normalde wireless bağlı olan bilgisayarlarda 40-50ms aldığım sitelerden 500-600ms almaya başlıyorum ve paketlerin %20'sine yakını kayboluyor. WLAN için 802.11g protokolü kullanıyorum. Arcor Easy Box A-300 modelinde bir modemim var. Yapımcısı Zyxel sanırım. WLAN için farklı kanallar kullanmayı denedim ama bir yararı olmadı.

Bu controller'ün alıcısı nerdeyse bütün 2.4GHz frekansı için jammer niyetine çalışıyor. Modem ve controller alıcısı ne yazik ki zorunlu olarak yakın duruyorlar (1 metre falan var arada). Uzatma kablosuyla 3-4 metreye çıkarttım mesafeyi ama yine pek bir fark olmadı. Controller'ın kendisi kapalıyken bile bozuyor sinyalleri bu arada. Ne yapılabileceğini bilemedim. XBox Customer Support'a bunları tane tane anlatan uzun bir yazı yazdım. Ne yazik ki mesajın orjinali elimde yok. İki son sonra iki tane otomatik yanıt geldi. Controller nasıl yüklenir onu anlatıyor... Bakın mail'lerin gıcıklığına:

Cevap 1

Hello Artun,



Thank you for contacting Microsoft online support for XBOX. I am Mau and I will be helping you today with this issue.



As I understand, you are having issue with connecting the wireless controller for Windows. Rest assured that I will be assisting you in this issue.



Connect an Xbox 360 Wireless Controller to your personal computer

To connect the controller to a computer that is running Windows XP SP2 or a later version of Windows, follow these steps:

1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.

2. Make sure that the Xbox 360 Wireless Gaming Receiver for Windows is plugged in to your computer.

3. On the Xbox 360 Wireless Gaming Receiver for Windows, press and release the small round Connect button.

4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.

5. The Ring of Light on the controller spins and flashes one time, and the light on the Xbox 360 Wireless Gaming Receiver for Windows flashes. When the controller is connected, the Ring of Light on the controller remains lit and indicates the position in which the controller is connected.



Note If you want help connecting an Xbox 360 Wireless Controller to your personal computer, you can contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support Web site.

Notes about the Xbox 360 Wireless Controller

. The controller remains connected to the Xbox console even when you turn off the Xbox console.

. The controller is connected to only one Xbox console at a time. You can connect the controller to a different Xbox console at any time, but your connection to the previously connected console is lost. You must repeat these steps to reconnect the controller to the original console after your connection to the console is lost.

. The controller works within 33 feet (10 meters) of your Xbox 360 console. However, objects between the controller and the console may reduce this range.

. If the controller does not turn on, the batteries may have to be replaced.



Should you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number <1109014449 > so we can expedite our service to you.



Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.



Best Regards,



Mau

Cevap 2

Hello Artun,



Thank you for contacting Microsoft online support for XBOX. I am Mau and I will be helping you today with this issue.



Please disregard the previous email that I sent you.



As I understand it, you are having issue connecting your Wireless controllers for Windows. Rest assured that I will be assisting you in this issue.



With the Xbox 360 Controller for Windows software, you can set up the Xbox 360 Controller to work with a computer that's running Windows.



Download the Xbox 360 Controller for Windows software

If you want to use the controller from your Xbox 360 console on your computer or if you've lost the installation CD that came with your Xbox 360 Controller for Windows, you'll have to download the software for the controller. To download the software, please visit the Downloads section on the following Microsoft Web site:

http://www.microsoft.com/hardware/gaming/productdetails.aspx



Install the Xbox 360 Controller for Windows software on your computer

Note You must install the installation software on your computer before you connect the Xbox 360 Controller for Windows to your computer.



To install the software, follow these steps:

1. Open the software file that you downloaded from the Microsoft Windows gaming Web site or insert the Xbox 360 Controller for Windows installation disc in the CD or DVD drive of your computer.



If the Setup screen does not appear automatically, click Start , click Run , type the following command in the Open box, and then click OK :

drive_letter :setup

For example, if the CD or DVD drive is drive E, type e:setup , and then click OK .

2. On the Setup screen, click Install .

3. Follow the Setup Wizard instructions to complete the installation.



Note You may be prompted to restart the computer.



Connect the Xbox 360 Controller for Windows to your computer

After you install the Xbox 360 Controller for Windows software, connect the controller to a powered USB 2.0 port on your computer.



To disconnect the Xbox 360 Controller for Windows, disconnect the USB connector from your computer. Make sure that you pull the USB connector, not the cable.



To make sure that your computer correctly identifies the Xbox 360 Controller for Windows, see the Game Controllers item in Control Panel. For more information about how to test the controller, click the following article number to view the article in the Microsoft Knowledge Base:

906346 How to test your Xbox 360 Controller for Windows



See the game manual for information about how to configure the Xbox 360 Controller in the game.



If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number 1109014449 so we can expedite our service to you.



Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.



Sincerely,



Mau

Microsoft XBOX Support Services

http://support.xbox.com/
Microsoft XBOX Support Services

Bunların arkasından cevapların hiç bir işime yaramadığı anlatan kısa bir mail yazdım. Gelen yanıtı görünce camdan aşağı atlamak istedim bir an... :X

Cevap 3

Hello Artun,



Thank you for contacting Microsoft online support for XBOX. I am Ana and I will be helping you today with this issue.



We have received your email and as I understand that you want to connect an Xbox 360 Wireless Controller to your personal computer. We appreciate the opportunity to assist you.



The Xbox 360 Wireless Controller is designed for use on the Xbox 360 console. The Xbox 360 Wireless Controller is also designed for use on a computer that is running Windows XP with Service Pack 2 (SP2), or a later version of Windows, together with an Xbox 360 Wireless Gaming Receiver for Windows.



Connect an Xbox 360 Wireless Controller to your Xbox 360 console

To connect the controller to your Xbox 360 console, follow these steps:

1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.

2. Make sure that your Xbox 360 console is turned on. If your Xbox 360 console is not turned on, press the power button. The power button is the large round button on your Xbox 360 console.

3. On the Xbox 360 console, press and release the Connect button. The Connect button is the small round button on the Xbox 360 console.

4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.

5. After the Ring of Light spins and flashes one time on the controller and on the console, the controller is connected. The quadrant on the Ring of Light that remains lit indicates the position in which the controller is connected.



Connect an Xbox 360 Wireless Controller to your personal computer

To connect the controller to a computer that is running Windows XP SP2 or a later version of Windows, follow these steps:

1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.

2. Make sure that the Xbox 360 Wireless Gaming Receiver for Windows is plugged in to your computer.

3. On the Xbox 360 Wireless Gaming Receiver for Windows, press and release the small round Connect button.

4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.

5. The Ring of Light on the controller spins and flashes one time, and the light on the Xbox 360 Wireless Gaming Receiver for Windows flashes. When the controller is connected, the Ring of Light on the controller remains lit and indicates the position in which the controller is connected.



Notes about the Xbox 360 Wireless Controller

. The controller remains connected to the Xbox console even when you turn off the Xbox console.

. The controller is connected to only one Xbox console at a time. You can connect the controller to a different Xbox console at any time, but your connection to the previously connected console is lost. You must repeat these steps to reconnect the controller to the original console after your connection to the console is lost.

. The controller works within 33 feet (10 meters) of your Xbox 360 console. However, objects between the controller and the console may reduce this range.

. If the controller does not turn on, the batteries may have to be replaced.



Thank you for your time and understanding.



If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number 1109014449 so we can expedite our service to you.



Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.



Best Regards,



Ana

Microsoft XBOX Support Services

:X X(

[Mr_Hand]

baps, internete wireless girmeni sağlayan cihazların (okuyamadım yazdığının tamamını ehe) arayüzlerinde "channel" diye bişey var mı? Varsa onu farklı bi değer yapıp kullan bi aleti.

[elesso]

selam aynı sorunu bende yaşamıştım sorunun kesin çözümü için ufak bi makale buldum, adımları birebir uygularsan çözülüyor.

Connect an Xbox 360 Wireless Controller to your personal computer

To connect the controller to a computer that is running Windows XP SP2 or a later version of Windows, follow these steps:

1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.

2. Make sure that the Xbox 360 Wireless Gaming Receiver for Windows is plugged in to your computer.

3. On the Xbox 360 Wireless Gaming Receiver for Windows, press and release the small round Connect button.

4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.

5. The Ring of Light on the controller spins and flashes one time, and the light on the Xbox 360 Wireless Gaming Receiver for Windows flashes. When the controller is connected, the Ring of Light on the controller remains lit and indicates the position in which the controller is connected.



Note If you want help connecting an Xbox 360 Wireless Controller to your personal computer, you can contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support Web site.

Notes about the Xbox 360 Wireless Controller

. The controller remains connected to the Xbox console even when you turn off the Xbox console.

. The controller is connected to only one Xbox console at a time. You can connect the controller to a different Xbox console at any time, but your connection to the previously connected console is lost. You must repeat these steps to reconnect the controller to the original console after your connection to the console is lost.

. The controller works within 33 feet (10 meters) of your Xbox 360 console. However, objects between the controller and the console may reduce this range.

. If the controller does not turn on, the batteries may have to be replaced.

[Mirage]

Mr_Hand said:

baps, internete wireless girmeni sağlayan cihazların (okuyamadım yazdığının tamamını ehe) arayüzlerinde "channel" diye bişey var mı? Varsa onu farklı bi değer yapıp kullan bi aleti.

Mirage said:

WLAN için farklı kanallar kullanmayı denedim ama bir yararı olmadı.

elesso, dalga mı geçiyorsun anlamadım? =)

[Penthesilea]

AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA elesso geberdim ehuaehuaehua

[elesso]

bu arada benimde cep telefonum çalınca 5-10 saniye falan klavyem mouse um disable oluyo oyunda kritik bi durumdaysam çok küfür yiyorum çevremdekilerede analtamıyorum durumu.

ayrıca belki bi işine yarar seninkine benzer bi durum( bu sefer gerçek)

http://www.pcworld.com/article/140567/strange_xbox_signal_suspected_of_jamming_wireless_lans.html


yazının altındaki yorumlardada baya faydalı bilgiler var.

[BonePART]

abi teleofnla customer sevicesi yokmu xboxin skypeyle ara

[Fistan]

abi ne yapıcak customer servisi, frekanslar karışıyor işte. ayar yeride yok. ya modemi değiştireceksin ya kullanmayacaksın.

[Mirage]

Senin dediğini yazabilir mesela. Sinirimi bozan mesajı okumadan, sadece başlığa ya da ilk cümleye bakarak alakasız hazır cevaplar yollamaları.

Tamam her servis ilk mesajında aynı şeyi yapıyor. Ama en azıncan cevap verip "yok bu işe yaramadı" deyince bir dahakinde kendileri bir şeyler yazıyor. EA ile benzer bir şey yaşamıştım. İlk attıkları cevap alakasızdı. Ama sonra baya ilgilendiler, uzun mesajlaşmalar sonucu da çözdüler sorunu.

Modem değiştirmek ne kadar değiştirecek ki durumu? 802.11g protokolünün frekansı nasıl kullandığı belirlenmiş bir şey sonuçta.

[Otedengelen]

Penth'e iş veren Microsoft'dan uzak durmak lazım demek ki.

[aquila]

alümünyon folyo sar etrafına.

[Esh]

evinde dect telefon varsa o bozuyodur, x box a bok atma =P

onun dışında 5ghz kullanabilirsin, 1 er adet linksys 5 ghz modem ve stick alıyosun. sora kurup senkronluyosun. olay bitiyo.

[Mirage]

Evde yıllardır DECT telefon var ama frekansı 1.9GHz, alırken dikkat etmiştim. WLAN ile en ufak sorun da yaratmadı. XBox controller adaptörünü PC'nin USB slotuna taktığım anda oluyor olay. Ayrıca abim laptop'unda 2.4GHz Logitech Wireless nano mouse kullanıyor. En ufak etki etmiyor WLAN'a. Resmen XBox controller adaptörünün rezilliği bu.

Modemimde 802.11n desteği yok. Evdeki 2 laptop'un adaptörleri de n desteklemiyor. Dediğim gibi XBox konsolu da yok bende. 30 euro'luk controller çalışsın diye 150 euro para verip yeni modem ve iki adaptör alamam. Sorunu çözemezsem controller ebay'e gidecek. Zaten aylardır takılı değil bu sorun yüzünden.

Ha bu arada 4. mesaj da geldi

Hello Artun!



Thank you for contacting Microsoft online support for XBOX. I am Scott and I will be helping you today with this issue.



I appreciate your taking the time to send us your thoughts. Although we can't respond to your suggestion individually, we review all feedback daily and your feedback is important to us.



We consider all of the suggestions and comments sent in by our members, and we maintain an internal database of suggestions that we consult and prioritize.



We are committed to improve our service to you, and you can expect to see many improvements in the near future.



To expedite service, please provide Service Request Number 1109014449 when you call.





Sincerely,

Scott

Xbox Customer Care Team

En azından bu sefer açıkca "size kişisel cevap veremeyiz, hadi eyvallah" demişler.

[BonePART]

aga direk telefon etsene ya
penthten a telefonunu dahilisini felna
xboxa kim bakiyo sor
ahahah

[Mum_Chamber]

ehuaeuha, penth de gelmiş gülüyo burda