Sorular, Sorunlar ve GoA

[Gangren]

Good morning,
there's alot of questions and critique here and I'll do my best to meet the most vital issues. I'll begin with the fun stuff!

The Webpage (gasp!)
Contrary to popular belief we're not oblivious to the public perception of our webpage; myself and my collegues and many GOA seniors spend lots of time on these and other forums and the feelings are hard to miss. Whereas we've (actually) implemented lots of under-the-hoove improvements on the website such as decreasing it's 'weight', we're keenly aware that this is not the level of change our players are looking for. We've got webpage feedback to fill a medium size library and we've taken it to our hearts. I know this isn't what you're looking for but it's what I can offer at the moment.


Server population and character transfers
As noted on war-europe, character transfers are on their way. We've laid out a program following the model employed by Mythic, where we'll offer free character transfers from low populated servers to medium populated servers.

In particular, the players who valiantly decided to move from overpopulated mother servers to their clone servers have not been enjoying a full WAR experience due to the low population on their servers. We've previously attempted to combat this by recommending these servers to new players and by implementing server-wide experience and renown bonus. Alas, these efforts have been insufficient and we're very glad to be able to offer an overall richer WAR experience to these players. Whereas I have no date for you, we're looking at a timeframe of a couple of weeks before we launch this service.


Public test server
The purpose of a public test server is two-fold, where both sides are interrelated. There's the primary cause of testing whether a patch is good to go and provide Mythic with critical information, and there's the secondary purpose of bringing the players along for the ride and participate in the evolution of WAR. From our experiences during closed beta, we know that European players have much to contribute to WAR in many ways and we feel strongly for European test servers. There are certainly difficulties which need to be overcome though. To start with, chances are that there may be a relatively small time window to test a patch before it goes live. These are challenges to overcome though and we're all in agreement that this is something we want. Whereas this is something important, it is second after Realm WAR and character transfers so it's a medium-term project and we won't see European testing for 1.0.5. We're in this for the long run though and we'll get this rolling one way or another.


Patching
The timing of patching blossom up every now and then. I see two aspects of the dismay regarding this; delayed implementation of patches and hotfixes, and delayed notification that said changes are implemented.

There's a few aspects to take into consideration when looking at the delayed patch/hotfix process. To start with, there's obviously the time difference. If Mythic introduce a hotfix during American morning, we'll get it during European afternoon and QA run the changes on our servers (unless there's content which need to be translated of course). Other times, hotfixes and patches will be implemented on US servers later during the day or the evening. If these changes are sent to us, say midnight our time, we'll run the files the following morning. This is unless the changes are deemed critical, in which case our heroes at QA will and often have gone byond the call of duty and implemented said files. The same goes for weekends; whereas they don't operate on a 24/7 sheme, QA are often found on our premises when circumstances demand.

And then there's the delays. As we all know, there's been cases where even important changes haven't been implemented. There's been different reasons for this, most of which could have been avoided and were related to miscommunication between us and Mythic. These things happen in any relationship and the more people involved, the higher the probability. There are ways to reduce the chance for these mishaps to occur - most revolving around improved routines and routes of communication - and it's a work in progress. In other cases we have chosen to delay patch implementation in Europe for security reasons. Mark has spoken about this before, and whereas I can't find the link now, the essense of what he was saying was that he'd rather hold a EU patch implementation until we know for a fact that it's safe. Do note that this is only relavant to minor patches and hotfixes - major patches will obviously have been extensively tested and before they're put live, be that in the US or EU.

On to the publishing of hotfixes and the concern that we're often late in doing so. Whereas we actually do post hotfixes when they're run many times, it's certainly not always the case. The primary reason for this is that we're operating in five languages and we want to provide these notifications to our players in their native tongue. Although we've got good tools and databases for items, quest names etc, translating this technical language is quite ardous. There's other aspects to this related to the flow of information and as always there's room for improvement in these and other areas.


Realm WAR
The EU Realm WAR pages are now in internal testing and things are looking good - I've had a go with them myself. We're obviously not happy with the time it's taken to develop this system - we ran into technical difficulties which proved more challenging than we initially thought - but these are now resolved and we hope to be able to put out a live version soon. We're aiming to bring you definite word on this next week.

I hope this meet some of your questioins!


Blessings,
Magnus

[Expro]

charecter transfers beklenen an fakat hala daha mantıksız bir sekilde low ppl serverlarda exp fazla muhabbeti niye onu anlamadım

[arcane]

Webpage içler acısı, bahane kabul edilemez halde. Gerisi bir şekilde hallolur.