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Making the Email Personal

The way that you make the email personal is by using the Substitute command. While I could've addressed my email with just "Hi", I wanted to add in their first name. The protocol for doing this is:

Hi [Substitute: First Name, Default: friends],



In this example, the bold red terms are constants for the fields you want to use from Outlook or the text to use if the field is blank. (I added the colors and bold for emphasis.)

In other words, I'm saying please use the value the contact shows for First Name in Outlook. If that field is blank, please use the word friends instead. You could choose some other default text or even leave it blank. You can use this same structure to substitute in the other defined variables.
Send Individually Outlook addon

Once I've created my text and added a subject line, I can complete the process by clicking the Send Individually button (1). For each person I've selected (2), the program will send an email and substitute in their first name (3). Based on your settings, the program will place the emails along with the message above with your placeholder text into your Drafts folder. The emails will go out the next time you send mail.


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