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Here are the questions I can answer straight away, I'll be back later with answers to more as I get them.

I heard that it was possible to preorder the Standard Edition of Warhammer Online from you on the 28th of August and recieve the headstart. Is this true? If so are there any other benefits or is it just the headstart?

The EU pre-order for the standard edition does indeed begin on the 28th. We'll be announcing the full details officially on the website on that date along with the pre-order partners etc. At the moment the plan is that this pre-order will receive the headstart as well as ingame bonus items.

Will EU get the same amount of time in open beta as the us?

Yes.

Why is the Q&A section of the site, so dated and unclear about the simple basicly things?

The FAQ has just been updated and the new details will be published early this week. It's something that hasn't been a priority for us as we've been busy getting everything else done. Now that we have some definite information to update a lot of the 'to be announced' answers in there, we've taken the opportunity to overhaul it. Most of those answers have only been announced within the past few days.

If you have a pre-order box for the CE (with codes and all) the box says you pre-ordered the CE. Can you confirm that I will get my CE?

This is how we designed the program with our distribution partners (EA Europe). EA Europe briefed all the retailers on how it would work and that is the way they should be treating it - a CE pre-order pack should guarantee you a CE box. I can't guarantee however that an individual store will honour that as we can't be responsible for stores briefing their staff properly. Any queries about how a particular retailer will be dealing with your pre-order should really be directed to the store.

Basically EA Europe explained it as clearly as possible to the retailers but the stores are responsible for making sure that their staff are carrying it out properly. It isn't a complicated system but the more people that are involved, the more possibility there is for misunderstandings or poor communication.

Are there any strings attached to the open beta meing that i wont get in thought i have a box telling me i will get the beta, the head start and the items ?

No, as long as you have an open beta account and a valid code we won't be filtering the applications at all.

When can we expect a EU Herald?

There won't be one specifically. Our www.war-europe.com site combines the features of the Herald and the marketing site. All the community news and info will be available on the one EU site.

Will GOA publish a list of trusted partners, like they did with the CE, who will sell the SE with guaranteed live game head start/open beta/other cool stuff?

Yes, as I said above, this will be announced on or just before the 28th when the SE pre-order program opens.
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